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Cotton Tree Hotel, Negril
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Key details
About the Hotel
West End Road,
Negril,
Jamaica,
00000,
Westmoreland
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Getting around
A list of all available modes of transport
City Centre
Negril100 m
Airports
Negril (NEG)
9.5
km
Sangster International (MBJ)
81.4
km
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
Spacious & Cozy
“The room was impressively spacious, making it a comfortable retreat after a long day.” view full review
Useful Kitchenette
“Having a kitchenette in the room was a great feature, allowing us to prepare simple meals during our stay.” view full review
Refreshing Pool
“The pool was refreshing and well-maintained, providing a great spot to unwind and relax.” view full review
Great TV Options
“The access to various channels and entertainment options in the room enhanced our relaxation time.” view full review
General
Gift/Newsstand
Services
Shuttle service
Spa & Leisure
Jacuzzi
Room features
Free Wi-Fi in rooms
Bathroom
Bath/ Shower
Show more
Location
West End Road,
Negril,
Jamaica,
00000,
Westmoreland
Map view
West End Road,
Negril,
Jamaica,
00000,
Westmoreland
City landmarks
West End Rd
Rick's Cafe
2.4
km
Bluefields
Peter Tosh Monument
930 m
Hannover Parish
Half Moon Bay
930 m
Blue Mountain Experience
1.2
km
NegrilJamaica
The Throne Room
1.2
km
Negril Watershed Environmental Protection Area
1.2
km
West End
Negril Cliffs
3.4
km
YS Falls
YS Falls, Negril
2.1
km
Right on Negril Stop About 1 km From The Stop
St Mary Catholic Church
740 m
Onelove Taxi Jamaica
740 m
3 Whitehall
Abba Jahnehoy Place
740 m
West End Rd
Mi Yard
770 m
Event hall
Mxiii
800 m
University
Riverside Pharmacy & Gift Centre
860 m
Negril Hills
870 m
Market
Craft Market
1.0
km
Library
Negril Library
1.6
km
Market
1.3
km
Church
St. Mary's Anglican Church
1.4
km
Church of St Mary The Virgin
1.4
km
Palm Grove Church of God
1.5
km
Beach
Negril West End
2.6
km
West End Rd
Sunshine Village
1.6
km
Coral Beach
1.7
km
Negril Fossil Reefs and Caves
1.8
km
Lighthouse
Negril Lighthouse
2.9
km
Beach
Dream Team Divers
3.1
km
Norman Manley Blvd
Sunrise Club
2.0
km
Norman Manley Blvd
Bourbon Beach
2.1
km
Beach
Negril Adventure Diver
2.1
km
Nearby
Event hall
Mxiii
520 m
West End Rd
Sunshine Village
530 m
Church of St Mary The Virgin
570 m
Church
St. Mary's Anglican Church
590 m
Restaurants
Juicy J's
1.3
km
Main Street
Collette's Bar
1.2
km
Red Ground
Anny's juici 'n' spicy jerk & restaurant
1.5
km
Norman Manley Blvd
Hammond's
1.2
km
18 Great George Street
Sing U
1.2
km
Norman Manley Boulevard
Bella Donna's Bar and Restaurant
1.2
km
summerset ln
Drifters Bar & Entertainment
1.2
km
Norman Manley Blvd,1 Mile
Ital Garden
1.2
km
One Love Drive MX3 Bob Marley Birthday Bash Complex
Chicken Lavish
1.0
km
West End Road
Red Dragon
1.3
km
Red Ground Road
Patsy's Coffeeshop
1.1
km
One Love Drive/ West End Road
Reviews and Ratings
Feedback from previous guests about their experience.
52%
liked the hotel and would stay again
5.2/10
Guest rating
Rooms
5.0
Location
5.5
Service
5.4
Dining
6.0
Guest reviews
5.2/10
based on 30 reviews
4.8
4.8/10 based on 2 reviews
Kirk
United States,
January
2025
6.0/10
During my stay, I faced some serious issues with the room as it had a persistent sewage smell due to plumbing problems. The location was not ideal either, given the unsettling experience I had with a robbery nearby. However, the staff did their best to help and were friendly throughout my experience. Overall, the hotel has potential but really needs some major improvements.
Rooms
5.0
Unfortunately, the rooms had a strong sewage smell that lingered during my entire stay due to plumbing issues. They could definitely use a serious facelift and update.
Service
6.0
The service was somewhat lacking as they were unreachable at times. However, they did apologize for the issues I faced.
Location
5.0
The hotel is in the Negril area, but I had a concerning experience with a robbery nearby, which made me feel uneasy.
Dining
Facilities
5.0
There were some decent amenities, but overall, the facilities felt outdated and in need of maintenance.
Dave
United States,
December
2024
5.0/10
I had a rather disappointing experience at this hotel. While the location was decent, the rooms had a persistent sewage smell, which made my stay quite uncomfortable. The staff was friendly, but I found them difficult to reach after my first night. Overall, I think there’s potential here, but the place really needs some urgent updates and maintenance.
Rooms
5.0
The rooms had a terrible sewage smell that lingered the entire time; it was very off-putting.
Service
5.0
The staff was friendly, but I found them unreachable after the first night, which was frustrating.
Location
6.0
The hotel is situated in Negril, though I felt uneasy about the area due to past reports of robbery.
Dining
Facilities
Sarah
United States,
December
2024
5.0/10
My stay at this hotel had its ups and downs. On one hand, the rooms were unfortunately plagued with a sewage smell that lingered throughout my time there, which really detracted from the experience. On the bright side, the staff did try their best to remedy the situation. The location in Negril could use some caution due to safety concerns, but the views were still stunning. Overall, I felt the hotel lacked value for what I paid due to the issues I faced.
Rooms
5.0
The rooms had a persistent sewage smell, which was quite unpleasant. They definitely need a facelift.
Service
5.0
The staff was largely unreachable, but once they were contacted, they apologized and did their best to assist.
Location
5.0
The hotel is situated in Negril, but I felt uneasy due to reports of a robbery in the area, which affected my peace of mind.
Dining
Facilities
5.0
The overall facilities could use some improvement; the common areas felt dated.
Matthew
United Kingdom,
December
2024
5.0/10
My stay at this hotel had its ups and downs. The location is quite good, but unfortunately, the room situation really brought my experience down. Service was a bit tricky, as they were not always reachable. I did appreciate the staff’s efforts once I managed to connect with them, but the overall discomfort of the room overshadowed the positives.
Rooms
5.0
The room had a persistent sewage smell, likely due to backed-up pipes, which was really unpleasant. It definitely needs a serious facelift.
Service
5.0
Service was a bit hit-or-miss. After the first night, I found it hard to reach someone, but they did apologize when I finally got through.
Location
5.0
The hotel's location in Negril had its risks, especially considering there was a recent robbery in the area. It made me feel uneasy.
Dining
Facilities
5.0
The facilities seemed to be standard, but they didn't particularly stand out or feel luxurious.
Charles
United States,
December
2024
5.0/10
The hotel had a lot of potential with its location in Negril, but my experience was overshadowed by some serious issues. The rooms were well below average, with a sewage smell that was hard to ignore. While it was convenient being close to attractions, I didn't feel safe at times due to reports of robberies in the area. The service was decent, but I had trouble reaching someone after the first night. Overall, it was not great value for money, and I left feeling somewhat disappointed.
Rooms
5.0
The rooms were in dire need of an update and unfortunately had a terrible sewage smell throughout my stay.
Service
6.0
The service was reasonable, though I had some difficulty contacting staff after the first night.
Location
5.0
The location in Negril is convenient, but I was concerned about safety due to nearby reports of robbery.
Dining
Facilities
5.0
The hotel had basic facilities but nothing remarkable to enhance the stay.
Luna
United Kingdom,
December
2024
6.0/10
Unfortunately, my stay at the hotel was marred by issues with the rooms, as they had a persistent sewage smell, likely due to plumbing problems. On the upside, the hotel is located in a vibrant area of Negril, providing easy access to various attractions. The service was inconsistent, as I couldn’t reach anyone after my first night. Considering these factors, I wouldn’t rate this as a value-for-money experience.
Rooms
5.0
The rooms had a strange sewage smell and clearly need a serious update.
Service
5.0
The service was erratic; I couldn't get in touch after my first night, though I did receive an apology when I finally connected.
Location
8.0
The hotel is conveniently located in Negril, close to many attractions.
Dining
Facilities
Fred
United States,
December
2024
5.0/10
I had a pretty tough experience at this hotel. While the staff was friendly and the location in Negril was convenient, the rooms really need some serious updates. I dealt with some unfortunate sewage issues, which made things uncomfortable. Overall, it was not great value for money given the state of the facilities.
Rooms
5.0
The rooms were in desperate need of a facelift and smelled like sewage throughout my stay. There were also plumbing issues, as the shower backed up two to three times a day.
Service
5.0
The service was a bit hit or miss; after the first night, the staff was nearly unreachable, although they did apologize for the inconvenience later.
Location
6.0
The hotel is in a decent location in Negril, but I felt unsafe at times due to nearby robbery incidents.
Dining
Facilities
5.0
The overall facilities were lacking, and the poor plumbing was a significant issue during my stay.
Michael
United Kingdom,
December
2024
6.8/10
I had a decent stay at this hotel; the location was great, just a short walk to the beach, and the rooms were comfortable, even if they showed signs of wear. The service could be hit or miss; while some staff were friendly, I found others a bit hard to reach. The dining options, especially for breakfast, could definitely use some improvement. Overall, it’s a good spot, but some updates and better communication would really enhance the experience.
Rooms
7.0
The rooms were comfortable but in need of an update.
Service
6.0
Some staff were friendly, but service was often difficult to access.
Location
9.0
The location was fantastic, only a short walk to the beach.
Dining
5.0
Breakfast options were limited, which was disappointing.
Facilities
7.0
The hotel had decent facilities, but they weren't exceptional.
Camila
United Kingdom,
December
2024
6.6/10
The hotel had some major issues with the rooms, particularly with unpleasant odors due to sewage problems. On the bright side, the staff was friendly and responsive to my concerns, offering to move me to a different room. However, the overall state of the facilities needs a serious update. It’s a shame because the hotel has potential, but it fell short this time.
Rooms
5.0
I encountered a persistent sewage smell in the room, and the shower pipes backed up two or three times a day. It really needs a facelift and update.
Service
6.0
The staff was friendly, and although I found them unreachable after the first night, they did apologize later and tried to make things right.
Location
5.0
The hotel is located in the Negril area, which unfortunately has had some safety concerns, including a robbery nearby. This definitely put a damper on my comfort level.
Dining
Facilities
Amelia
United Kingdom,
November
2024
5.0/10
The hotel is situated in the Negril area, which is great, but my experience was marred by some serious plumbing issues in the rooms that smelled like sewage for most of my stay. The staff did apologize for the inconvenience, but their service wasn't very reachable after the first night. Overall, the hotel could benefit from a major update.
Rooms
5.0
Unfortunately, the rooms had a persistent sewage smell due to pipe backups multiple times a day, and they really need a serious facelift.
Service
5.0
While the staff apologized for the issues, they were quite hard to reach after the first night.
Location
6.0
The hotel is located in the Negril area, which is convenient and beautiful, but I felt a bit uneasy after hearing about a nearby robbery.
Dining
Facilities
Sara
United States,
November
2024
5.0/10
I had a tough time at this hotel, dealing with persistent sewage odors in my room due to pipe issues, which really detracted from my stay. While the staff was friendly, I found it hard to reach them after the first night, and even though they offered an apology, it didn't change my initial experience. The location had its drawbacks as well, unfortunately, being in an area where I heard about nearby robberies, which made me a bit uneasy. Overall, I think some serious renovations and better service could really improve this place.
Rooms
5.0
The rooms were quite disappointing as they smelled like sewage most of the time, likely due to the pipes backing up a couple of times each day. They really need a serious facelift and update.
Service
5.0
The service was a bit lacking; I found it hard to get in touch with the staff after my first night. They did apologize, but the lack of responsiveness was frustrating.
Location
5.0
The hotel's location is concerning, as I heard about robberies occurring not too far away, which made me feel unsafe during my stay.
Dining
Facilities
5.0
Unfortunately, I didn't get to enjoy many facilities due to the unpleasantness of the room experience, so I can't comment positively here.
Ella
United Kingdom,
November
2024
5.2/10
My stay at the hotel was pretty disappointing overall. The rooms had a terrible sewage smell that persisted throughout my visit, which was definitely not ideal. The staff was friendly, but I found it difficult to reach them after the first night. On a brighter note, the location was great, with easy access to some nice spots in the area. However, I couldn’t enjoy my time as much as I'd hoped due to the issues with the rooms.
Rooms
5.0
The rooms had a constant sewage smell, and there were issues with pipes backing up multiple times a day, making for an uncomfortable stay.
Service
5.0
The service was hard to contact after my first night, although they did apologize for the inconvenience when I finally reached them.
Location
6.0
The hotel is located in the Negril area, which was generally convenient, but I heard about some incidents of robbery in the vicinity, making me feel a bit uneasy.
Dining
Facilities
5.0
The hotel facilities seemed okay, but with the room issues, they didn't get much enjoyment from me during my stay.
William
United Kingdom,
October
2024
5.4/10
My stay at this hotel had its ups and downs. The location was quite good, making it easy to explore the area, but the room was honestly quite a disappointment. It really needed an update and had a persistent odor that was quite unpleasant. On the brighter side, the service was decent, and the amenities were satisfactory, though nothing exceptional. Overall, it's not the best value for money given the condition of the rooms.
Rooms
5.0
The rooms really need a serious facelift and updating. Unfortunately, they smelled like sewage throughout my stay, which was very off-putting.
Service
6.0
After the first night, I found the service somewhat lacking. It felt like the staff was unreachable at times, though they did apologize for any inconvenience.
Location
5.0
The location is okay, situated in the Negril area, but safety concerns were a bit alarming, especially with reports of nearby robberies.
Dining
7.0
I didn’t have a notable dining experience here, but I did enjoy some fresh pasta, which was a positive note.
Facilities
6.0
The facilities were just average, nothing really stood out, but they served their purpose.
Kenneth
United States,
October
2024
5.8/10
My stay at this hotel had its ups and downs. The location was fantastic, easily accessible to the beach and local spots. However, the rooms unfortunately had a persistent sewage smell and could really use an update. The service was friendly, although I did have a bit of difficulty reaching staff the night after I checked in. Overall, it's a mixed bag, and while the price was affordable, I expected a bit more comfort.
Rooms
5.0
The rooms smelled like sewage the entire time I was there, and they definitely need a serious facelift.
Service
5.0
The staff was generally friendly, but they were unreachable after my first night, which was quite frustrating.
Location
7.0
The location was great, but I felt uneasy as there was a reported robbery nearby.
Dining
Facilities
8.0
The shuttle service was an added convenience, especially for getting around the area.
Mark
United States,
October
2024
5.2/10
During my stay, I found this hotel to be in a decent location, but my experience was marred by some significant issues. The room I stayed in had persistent sewage odors due to plumbing problems, and it definitely needs a facelift. On a positive note, the staff was quite friendly and tried to assist me when needed. Overall, I wouldn't quite say it was worth the money because of the discomfort I faced with the room situation.
Rooms
5.0
Unfortunately, my room had a very unpleasant sewage smell that lingered throughout my stay, which was a real downside.
Service
7.0
The staff was friendly and apologized for the issues I experienced, which was appreciated.
Location
6.0
The hotel is in the Negril area, which is convenient, but I felt a bit uneasy due to some local safety concerns.
Dining
Facilities
5.0
The hotel could benefit from better maintenance and modern amenities, as it felt quite dated.